Shipping policy

📦 SHIPPING POLICY 

We aim to deliver your orders safely and as quickly as possible. Please read our shipping policy below for complete details.


⏳ Order Processing Time

All orders are processed within 24–48 hours after confirmation. Orders are not shipped or delivered on Sundays or public holidays.


🚚 Delivery Time

Once shipped, delivery usually takes:

  • 3–7 working days for most locations
  • Delivery time may vary depending on your location and courier service availability

📦 Shipping Method

We use trusted courier partners to ensure safe and reliable delivery of your products.

Once your order is shipped, you will receive tracking details via email or SMS.


📍 Order Tracking

After dispatch, you can track your order using the tracking ID provided. If you face any issue, you can contact our support team.


💰 Shipping Charges

Shipping charges (if applicable) will be shown at checkout before payment. Sometimes we may offer free shipping on selected products or orders.


📦 Delayed Orders

Delays may occur due to:

  • Courier issues
  • Weather conditions
  • High order volume during festivals

We appreciate your patience in such cases.


📩 CUSTOMER SUPPORT

If you have any questions about shipping, feel free to contact us:

📧 Email: crystaelet@gmail.com
📞 Phone: 9162542235


🛡️ IMPORTANT NOTE

We work with reliable courier partners to ensure safe packaging and delivery of every order. Customer satisfaction is our priority.